In
an effort to save time and money, many organizations are conducting interviews
via video-conferencing technology. But beware…recent research by interviewing skills training experts shows that there is a significant downside: not only
were interviewees seen as less likeable, but also interviewers were seen as
less capable. In an era where competition for talent is high, neither result is
acceptable.
If,
however, you cannot afford face-to-face interviews for all candidates, use
video-conferencing only as a first screen. And then apply the following 7 guidelines:
- Level the field for fair play. Use the same interviewing method for all candidates for the same job.
- Use the best equipment available.
- Focus close to eye level so there is, at least, apparent eye contact and on the face to capture expressions.
- Be more expressive than usual as if you were acting on screen…as you are.
- Practice so you come across as naturally as possible.
- See that the interviewee is comfortable with the format and the technology.
- Ask a co-worker to take notes so you minimize the times you look away from the screen.
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